Some Questions we've seen along the way....
Cleaning & Care // Updated 8/21/14
- We recommend you spot clean your duffel bag where it gets a little dinged up. Warm water and a small amount of fabric cleaner should do the trick.
Personalized products and Monogramming
- Our team is working behind the scenes to offer this option right through the interwebs, in the meantime we're able to monogram orders of 6 or more units. Send us an email and we'll take care of it.
Special Edition Bags
- We're always putting together great new styles with our friends, but there are only so many made. Don't be late to the party, they're limited for a reason. Once we're out, we're out, and you’ll just be jealous.
Returns & Exchanges
- We've got a pretty reasonable return and exchange policy. Please refer back to our R&E page (http://www.hudsonsutler.com/pages/returns).
If something is especially wonky, or you have a question not touched there (i.e. you're looking to replace your shoulder strap), let us know at firstname.lastname@example.org.
- Once order is placed, all HS products will ship within 2 business days
- Sorry, we're currently only shipping within The United States. **Stay tuned as we are setting up accounts in Canada and overseas as quickly as we can...
- We accept Visa, Mastercard and American Express and IOU’s from Lloyd Christmas...they're as good as money.